Privacy Policy

Privacy Policy for Lifeline Diagnostics Services Mobile App:

At Lifeline Diagnostics Services, we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data when you use our mobile application.

1. Information We Collect:
- Personal Information: When you use our mobile app, we may collect personal information such as your name, email address, phone number, and other contact details.
- Health Information: We may also collect health-related information provided by you, such as medical history and diagnostic test results, to provide personalized healthcare services.
- Device Information: We may collect device-specific information such as device model, operating system version, and unique device identifiers.
- Usage Data: We may collect information about how you interact with our app, including the pages you visit, the features you use, and other actions you take.

2. How We Use Your Information:
- To Provide Services: We use the information collected to deliver the services you request, including scheduling appointments, providing test results, and offering personalized health recommendations.
- To Improve Our Services: We may use your information to analyze user trends, enhance the functionality of our app, and improve the overall user experience.
- For Communication: We may use your contact information to send you important updates, notifications, and promotional offers related to our services.
- For Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our terms and policies.

3. Data Security:
- We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
- We use encryption protocols and secure transmission methods to safeguard your data during transfer over the internet.
- Access to your personal information is restricted to authorized personnel only, and we regularly review our security practices to ensure compliance with best practices.

4. Third-Party Services:
- Our app may integrate with third-party services such as payment processors and analytics providers. These third parties may collect and process your information according to their own privacy policies.
- We are not responsible for the privacy practices or content of third-party websites or services linked to or from our app.

5. Your Choices:
- You have the right to review, update, or delete your personal information stored in our app. You can do so by accessing your account settings or contacting us directly.
- You may choose to opt-out of receiving promotional communications from us by following the instructions provided in the communication or contacting us directly.

6. Updates to this Privacy Policy:
- We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our app or through other communication channels.

By using our mobile app, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you have any questions or concerns about our privacy practices, please contact us at [contact email].

Effective Date: 18th Mar 2024